Privacy Policy

Last updated: 23 August 2026

This Policy explains how Agent Nine LLP (BIN 260740007202) processes and protects personal data of users of house.agentnine.io in accordance with the laws of the Republic of Kazakhstan, including the Law on Personal Data and Its Protection.

1. Data operator

The personal-data operator is Agent Nine LLP, BIN 260740007202, address: Kazakhstan, Astana, Nura district, Turan ave. 55/6, apt. 72. Contacts: WhatsApp/phone +7 775 779 38 29, Telegram @AgentNineHouse.

2. What data we collect

When you submit a form or contact us, you provide: your name, phone number or messenger contact, and any details you include in your message. Technical data may be collected automatically (IP address, cookies, web-analytics data).

3. Purposes of processing

We process data to: handle your request and contact you; provide the requested real-estate and relocation services; improve the website and quality of service.

4. Legal basis

Processing is based on your consent, given when you submit a form or otherwise contact us, as well as for the performance of a contract and compliance with the laws of Kazakhstan.

5. Sharing with third parties

We do not sell or share your data with third parties, except where necessary to provide the service (e.g. engaged partners and authorised bodies) or as required by the laws of Kazakhstan.

6. Retention period

Data is stored for as long as necessary for the stated purposes or required by law. Upon your request we delete the data unless there are lawful grounds to keep it.

7. Cookies and analytics

The website may use cookies and web-analytics tools to function properly and improve the service. You can disable cookies in your browser settings.

8. Your rights

You may request access to your data, its correction or deletion, and withdraw your consent to processing by contacting us via the details above.

9. Changes to this policy

We may update this Policy. The current version is always available on this page.